Frequently
Asked Questions
Questions you may have about
Lazada Sponsored Solutions
Questions you may have about Lazada Sponsored Solutions
On-Platform Solutions
General Questions
Sponsored Discovery
Sponsored Discovery General
Campaign Setting
Product Selection
Keyword Selection
New Product Launcher
Sponsored Display
Sponsored Max
Off-Platform Solutions
Sponsored Affiliate (SA)
External Traffic Campaign & Traffic Reward Program (TRP)
Meta Collaborative
Ads (Cpas)
Ads (Cpas)
CPAS Migration
Webinar 2024
Webinar 2024
CPAS Migration FAQ: Onboarding
CPAS Migration FAQ: Performance
Sponsored Media
What should I do if I cannot onboard a new ad account to the new CPAS system?
The possible reason for incomplete account linking is that you have not granted view access during account onboarding back to Lazada. Please troubleshoot with the following steps:
- Go to the Business Settings page on your Meta Business Account.
- Select your ad account. Then click ‘Assign partners’
- Select ‘Business ID’
- Enter partner business ID: 2723068664658551,
toggle on ‘View performance’, and click ‘Next’
