Frequently
Asked Questions
Questions you may have about
Lazada Sponsored Solutions
Questions you may have about Lazada Sponsored Solutions
On-Platform Solutions
General Questions
Sponsored Discovery
Sponsored Discovery General
Campaign Setting
Campaign Setup
Product Selection
Keyword Selection
New Product Launcher
Sponsored Display
Sponsored Max
Off-Platform Solutions
Sponsored Affiliate (SA)
External Traffic Campaign & Traffic Reward Program (TRP)
Meta Collaborative
Ads (Cpas)
Ads (Cpas)
CPAS Migration
Webinar 2024
Webinar 2024
CPAS Migration FAQ: Onboarding
CPAS Migration FAQ: Performance
Sponsored Media
What should I do if I encounter the “Incorrect Ad Account” issue during onboarding?
There are two things you need to check:
Is your ad account a new account dedicated exclusively to Lazada?
– If no, you must create a new ad account specifically for Lazada and then re-onboard.
If you have already completed the Business Manager ID submission, please contact the Lazada team for assistance with resharing the catalog.
– If yes, proceed to assign the partner:
– Go to Meta Business Settings → Ad Accounts.
– Select the ad account you want to connect.
– Click Partners → Assign Partner.
– Enter Lazada’s Business Manager ID: 2723068664658551.
– Click View Performance and then Assign.
– Return to Seller Center, enter the assigned Ad Account ID again, and you’re done.
