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Off Platform

Can I reduce the minimum storewide commission rate?

You cannot lower the minimum commission rate. This enables your campaign to be competitive in the market and attract more affiliate partners to promote your products.

Read More Can I reduce the minimum storewide commission rate?Continue

What is the purpose of additional product commission?

Additional product commission gives you higher visibility on the Lazada Affiliate platform. A product with a higher commission rate has a higher chance of getting picked and promoted by affiliate partners.

Read More What is the purpose of additional product commission?Continue

Are there any protection against bad inventory from affiliate sites?

Yes. Lazada has an anti-fraud system to monitor traffic from a bad source. The bad traffic sources will be automatically rejected once identified.

Read More Are there any protection against bad inventory from affiliate sites?Continue

Are there any fraud detection in preventing fraudulent activity?

Yes. Lazada has fraud detection to detect fraudulent activity, such as click injection.

Read More Are there any fraud detection in preventing fraudulent activity?Continue

If the customer returns the order, will I get a refund?

Yes. For any returned order, Lazada will refund the affiliate fee to your store revenue.

Read More If the customer returns the order, will I get a refund?Continue

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